Privacy Policy
Last Updated on 05-Oct-2024
This Privacy Policy describes how pro-lib-optics.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal data when you visit www.pro-lib-optics.com (the “Site”), communicate with us or order a PRO_lib software license (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose data we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your data as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Who We Are and What We Do
Our team at pro-lib-optics.com is based in Switzerland. Our address is pro-lib-optics.com, c/o Joerg Troger, Farmweg 9, CH-5702 Niederlenz. Our website address is www.pro-lib-optics.com and our email address info@pro-lib-optics.com. At pro-lib-optics.com, we believe in making optical engineering accessible to everyone. The PRO_lib software is a module for the Python programming language running on Microsoft Windows. It is a toolbox for the analysis and the design of optical systems.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.
Collecting Your Personal Data
When you fill out the contact form on our Site and submit the data, we collect the data shown in the contact form, namely your first name and last name, mail address (ZIP code, city, country) and email address. Additionally, when you request a PRO_lib software license, we also collect the BIOS serial number of the computer on which the PRO_lib software will be used. We may also collect your IP address and browser user agent string to help spam detection. Furthermore, when you contact us by email, we may collect the personal data in the email.
How We Use Your Personal Data
- Providing Services: We use your personal data in order to fulfill your orders, to process your payments, to send you notifications related to your orders or other transactions, and to create, maintain and otherwise manage your account.
- Marketing and Advertising: We may use your personal data for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email.
- Security and Fraud Prevention. We may use your personal data to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity.
- Communicating with you: We use your personal data to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective Services to you, and to maintain our business relationship with you.
In addition to the specific uses set out above, we may use information we collect about you to comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend our Services, our rights, and the rights of our users or others.
Cookies
Like many websites, we use cookies on our site. For specific information about the cookies that we use on our site, please see our cookie policy.
Sale and Disclosure of Your Personal Data
We do not sell your personal data to a third party. We do not disclose your data to a third party unless obliged by law or in response to valid requests by public authorities (e.g. a court or a government agency). Additionally, we may disclose your personal data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend our rights or property
- Prevent or investigate possible wrongdoing in connection with our Services
- Protect the personal safety of users of our Services or the public
- Protect against legal liability
Retention of your personal data
How long we retain your personal data depends on different factors, such as whether we need the data to provide our Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children’s Data
Our Site is not intended to be used by children, and we do not knowingly collect any personal data about children. If you are the parent or guardian of a child who has provided us with their personal data, you may contact us using the contact details set out below to request that it be deleted.
What Rights You Have over Your Data
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal data to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at info@pro-lib-optics.com. We will respond to your request in accordance with applicable law.
Please note that if you do not allow us to collect or process the required personal data or withdraw the consent to process the same for the required purposes, you may not be able to access or use the Services for which your data was sought.
Security
The security of your data is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your data under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any data you transmit to us and you do so at your own risk.
International Users
Please note that your personal data are stored in Switzerland. If we need to transfer your personal data out of Switzerland, we will rely on recognized transfer mechanisms like the European Commission’s Standard Contractual Clauses, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Questions and Complaints
If you have questions or complaints about how we process your personal data, please contact us using the contact form on our site or sending an email to info@pro-lib-optics.com.